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PRIVACY POLICY

Thayu.Market

Last Updated: February 2026

This Privacy Policy governs the collection, processing, storage, and protection of personal data by Thayu.Market in accordance with the Data Protection Act, No. 24 of 2019 of the Laws of Kenya and any other applicable data protection laws and regulations.

By accessing or using the website located at https://thayu.market (hereinafter referred to as the “Platform”), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

 


1. The Data Controller

For the purposes of the Data Protection Act, 2019, the data controller responsible for the processing of personal data on the Platform is Thayu.Market, which operates the website accessible at https://thayu.market. All communications relating to privacy and personal data may be directed to support@thayu.market.

 

2. Definitions

In this Privacy Policy, unless the context otherwise requires, the term “personal data” shall mean any information relating to an identified or identifiable natural person; “processing” shall mean any operation or set of operations performed on personal data, whether by automated means or otherwise; and “user” shall mean any individual who accesses, registers, or interacts with the Platform.

 

3. Collection of Personal Data

Thayu.Market may collect personal data directly from users when they register for an account, post listings, communicate with other users, or contact customer support. Such data may include, but is not limited to, the user’s name, email address, telephone number, physical location, login credentials, profile information, and any other information voluntarily submitted by the user.

In the course of operating the Platform, Thayu.Market may also collect information relating to listings, transactions, and communications between users, including product or service descriptions, pricing, images, and related content.

Additionally, certain technical data may be collected automatically when a user accesses the Platform. Such data may include the user’s IP address, browser type, device information, operating system, date and time of access, and pages visited. This information is collected for purposes of security, analytics, and service improvement.

 

4. Legal Basis for Processing

Personal data is processed in accordance with the lawful bases provided under the Data Protection Act, 2019. Processing may be carried out where the data subject has given consent, where processing is necessary for the performance of a contract, where processing is required to comply with a legal obligation, or where processing is necessary for the legitimate interests of the Platform, provided that such interests do not override the rights and freedoms of the data subject.

 

5. Purpose of Processing

Personal data collected through the Platform is processed for the purpose of creating and managing user accounts, facilitating the posting and display of listings, enabling communication between users, providing customer support, improving the functionality and performance of the Platform, preventing fraud and misuse, and complying with applicable legal and regulatory obligations.

 

6. Cookies and Tracking Technologies

The Platform uses cookies and similar tracking technologies to maintain session information, remember user preferences, analyze traffic, improve performance, and deliver relevant advertising. Users may manage or disable cookies through their browser settings; however, certain features of the Platform may not function properly without cookies.

 

7. Third-Party Advertising and Google AdSense

The Platform may display advertisements served by third-party advertising providers, including Google AdSense. These providers may use cookies, web beacons, and similar technologies to collect information about user interactions with advertisements and websites for the purpose of delivering personalized advertising and measuring performance.

Users may opt out of personalized advertising by visiting the relevant settings provided by Google. Further information regarding Google’s advertising practices is available at https://policies.google.com/technologies/ads.

 

8. Disclosure of Personal Data

Thayu.Market does not sell personal data to third parties. Personal data may be disclosed where such disclosure is necessary for the provision of services, compliance with legal obligations, protection of the rights and safety of users or the public, prevention of fraud or unlawful activity, or in connection with a merger, acquisition, or transfer of business assets.

Any third parties engaged to process personal data on behalf of Thayu.Market shall be required to implement appropriate security measures and process such data only in accordance with this Privacy Policy and applicable law.

 

9. User-Generated Content

Information posted by users on the Platform, including listings, images, descriptions, and contact details, may be visible to other users and the public. Users are solely responsible for the content they choose to publish and are advised not to disclose sensitive personal information in publicly accessible areas of the Platform.

 

10. Data Security

Thayu.Market implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. Such measures may include secure servers, access controls, encryption where appropriate, and monitoring systems. Notwithstanding these measures, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

 

11. Data Retention

Personal data shall be retained only for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce agreements. Where personal data is no longer required, it shall be securely deleted or anonymized.

 

12. Rights of Data Subjects

In accordance with the Data Protection Act, 2019, data subjects have the right to be informed of the use of their personal data, to access their personal data, to object to processing, to request correction of inaccurate data, to request deletion of personal data, and to withdraw consent where consent is the basis for processing.

Requests relating to personal data may be submitted to support@thayu.market. Thayu.Market reserves the right to verify the identity of the requesting party before processing such requests.

 

13. Children’s Privacy

The Platform is not intended for use by individuals under the age of eighteen years. Thayu.Market does not knowingly collect personal data from minors. Where such data is discovered, it shall be promptly deleted.

 

14. International Data Transfers

Personal data may be stored or processed in jurisdictions outside Kenya where necessary for the provision of services. In such cases, appropriate safeguards shall be implemented to ensure that personal data is protected in accordance with applicable data protection laws.

 

15. Third-Party Links

The Platform may contain links to external websites. Thayu.Market is not responsible for the privacy practices or content of such third-party websites. Users are advised to review the privacy policies of any external sites they visit.

16. Amendments to This Policy

Thayu.Market reserves the right to amend this Privacy Policy at any time. Any amendments shall be posted on this page and shall take effect immediately upon publication. Continued use of the Platform after such changes constitutes acceptance of the revised Privacy Policy.

 

17. Contact Information

All questions, requests, or concerns regarding this Privacy Policy or the processing of personal data may be directed to:

Thayu.Market
Email: support@thayu.market
Website: https://thayu.market

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